TERMS OF USE
Frenchy's Window Cleaning
Effective Date: April 2026
THESE TERMS CONTAIN AN ARBITRATION PROVISION AND A WAIVER OF THE RIGHT TO PARTICIPATE IN A CLASS OR REPRESENTATIVE ACTION. PLEASE REVIEW SECTION 19 FOR DETAILS.
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1. OVERVIEW
Frenchy's Window Cleaning ("Frenchy's," "we," "us," or "our") provides and maintains this website for informational and communication purposes. These Terms of Use ("Terms") govern your access to and use of frenchyswindowcleaning.com, including any related websites, applications, services, or platforms on which these Terms appear (collectively, the "Website" or "Site"). "You" refers to the user accessing or using the Website.
BY ACCESSING, BROWSING, OR USING THIS SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, ACCEPTED, AND AGREED TO THESE TERMS WITHOUT LIMITATION OR QUALIFICATION. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS, BROWSE, OR USE THIS SITE.
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2. CHANGES TO TERMS
We reserve the right to modify or update these Terms at any time without prior notice. Changes become effective upon posting. You are responsible for reviewing the Terms regularly. Continued use of the Website after changes are posted indicates your acceptance of the updated Terms.
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3. JURISDICTION
This Website is intended for users located in the United States. Frenchy's Window Cleaning operates as a California limited liability company and these Terms are governed by the laws of the State of California. We make no representation that the Website or its contents are appropriate or available outside the U.S. If you access the Website from outside the U.S., you do so at your own risk and are responsible for compliance with local laws.
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4. ADDITIONAL TERMS
Certain services offered through the Website, including our Clean Window Club recurring membership program, may be subject to additional terms and conditions. Where applicable, such terms will be made available to you and will apply in addition to these Terms.
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5. USER CONTENT
You may be permitted to submit content through the Website ("User Content"). You retain ownership of your intellectual property rights in your User Content.
By submitting User Content, you grant Frenchy's Window Cleaning a worldwide, royalty-free, non-exclusive, perpetual license to use, store, display, reproduce, modify, adapt, and distribute your content for purposes of operating and improving the Website.
You warrant that you own or have the right to submit your User Content and that it does not infringe the rights of any third party. We reserve the right to remove or refuse User Content at our discretion.
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6. ELIGIBILITY
You must be at least thirteen (13) years old to use this Website. If you are under the age of majority in your jurisdiction, you must have your parent or legal guardian's permission to use the Website and to agree to these Terms.
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7. YOUR ACCOUNT
To access certain features, you may need to create an account. You agree to provide accurate and up-to-date information and to safeguard your login credentials. You are responsible for all activity under your account. We reserve the right to suspend or terminate your account for any breach of these Terms.
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8. AUTOPAY AND RECURRING BILLING
We offer automatic recurring payment options ("AutoPay") in connection with our Clean Window Club membership and other recurring services. By enrolling, you authorize Frenchy's Window Cleaning to charge your selected payment method for recurring payments as they become due.
You may cancel AutoPay by contacting us at least one (1) business day before your next scheduled payment date. You agree to maintain accurate payment information on file. Failed payments may result in service interruption, fees, or collection efforts as permitted by applicable law.
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9. INTELLECTUAL PROPERTY
All content on this Website, excluding User Content, is owned by or licensed to Frenchy's Window Cleaning and is protected by United States and international copyright, trademark, and other intellectual property laws.
You may access and use materials for personal, non-commercial purposes only. Any reproduction, distribution, public display, or creation of derivative works is prohibited without our prior written consent.
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10. LINKS TO OTHER SITES
The Website may include links to third-party websites. We do not control, endorse, or assume responsibility for third-party content. Visiting linked sites is at your own risk, and we recommend you review their respective terms of use and privacy policies.
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11. PERMITTED USE
You are granted a limited, non-transferable, revocable license to use the Website for lawful personal use only.
Prohibited activities include but are not limited to:
- Violating any applicable local, state, or federal law or regulation
- Infringing the intellectual property rights of Frenchy's or any third party
- Transmitting malware, viruses, or other harmful code
- Harvesting or collecting data from the Website by automated means
- Impersonating any person or entity
- Interfering with the operation or security of the Website
We reserve the right to revoke access for any misuse at our sole discretion.
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12. DISCLAIMERS AND LIMITATION OF LIABILITY
THE WEBSITE AND ITS CONTENT ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND.
TO THE MAXIMUM EXTENT PERMITTED BY CALIFORNIA LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
FRENCHY'S WINDOW CLEANING IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM YOUR USE OF THE SITE.
IN NO EVENT WILL OUR TOTAL LIABILITY EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM.
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13. TEXT MESSAGE COMMUNICATIONS
By providing your phone number and opting in, you consent to receive informational text messages from Frenchy's Window Cleaning at 760-237-8090. These messages may include appointment reminders, scheduling updates, service updates, customer support, and other service-related communications.
Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP or CANCEL. For assistance, reply HELP or contact us at:
- Email: hi@frenchyswindowcleaning.com
- Phone: 760-237-8090
Mobile opt-in information will never be shared with third parties.
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14. CALIFORNIA CONSUMER RIGHTS
As a California business, Frenchy's Window Cleaning complies with the California Consumer Privacy Act (CCPA) and other applicable California privacy laws. California residents have the right to:
- Know what personal information we collect and how it is used
- Request deletion of their personal information
- Correct inaccurate personal information
- Opt out of the sale or sharing of personal information (we do not sell personal information)
- Non-discrimination for exercising their privacy rights
To exercise any of these rights, please contact us at hi@frenchyswindowcleaning.com or 760-237-8090. Please also review our Privacy Policy at frenchyswindowcleaning.com for full details on how we collect and use your information.
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15. PRICING AND ERRORS
We reserve the right to correct pricing or typographical errors on the Website at any time. If you have placed an order or scheduled a service based on incorrect information, we will contact you to confirm whether you wish to proceed at the corrected rate.
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16. SESSION MONITORING
We may use session tracking technology, including cookies and analytics tools, for analytics, fraud prevention, and customer service improvement purposes. Please review our Privacy Policy for additional details.
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17. PRIVACY
Your use of this Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy at frenchyswindowcleaning.com for details on how we collect, use, and protect your personal information.
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18. TERMINATION
We reserve the right to restrict or terminate your access to the Website at any time and for any reason without notice. If you violate these Terms, your right to use the Website will terminate immediately.
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19. INFORMAL DISPUTE RESOLUTION
Before initiating formal arbitration, you agree to contact us at hi@frenchyswindowcleaning.com and make a good faith effort to resolve any dispute informally. Both parties will have sixty (60) days to attempt resolution before proceeding to arbitration.
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20. ARBITRATION AGREEMENT AND WAIVER OF CERTAIN RIGHTS
You agree that all disputes arising out of or relating to these Terms or your use of the Website will be resolved through binding individual arbitration rather than in court, except as described below.
YOU WAIVE YOUR RIGHT TO PARTICIPATE IN CLASS ACTIONS, CLASS-WIDE ARBITRATIONS, OR REPRESENTATIVE ACTIONS.
Arbitration will be conducted in accordance with the American Arbitration Association Consumer Arbitration Rules. The arbitration will take place in San Diego County, California, or at a mutually agreed upon location. California law will govern the substance of any dispute.
Nothing in this section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction for matters involving intellectual property infringement or other urgent matters.
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21. INDEMNITY
You agree to defend, indemnify, and hold Frenchy's Window Cleaning, its members, employees, contractors, and agents harmless from any claims, liabilities, damages, and expenses (including reasonable attorneys' fees) arising from your use of the Website or your violation of these Terms.
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22. MISCELLANEOUS
These Terms are governed by the laws of the State of California without regard to its conflict of law principles. Any disputes not subject to arbitration will be heard in state or federal courts located in San Diego County, California.
If any provision of these Terms is found to be unenforceable, the remainder of these Terms will continue in full force and effect. These Terms constitute the entire agreement between you and Frenchy's Window Cleaning regarding your use of the Website.
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CONTACT INFORMATION
Frenchy's Window Cleaning
Email: hi@frenchyswindowcleaning.com
Phone: 760-237-8090